Desktop Metal website terms

These terms describe how visitors may use desktopglobal.com and submit manufacturing inquiries to Desktop Metal. The website provides general information about additive manufacturing, tooling, equipment, bridge production, and engineering review services. Content on the site is not a binding quotation, engineering approval, certification guarantee, or final manufacturing instruction. Any project scope, pricing, lead time, material selection, inspection plan, or release package must be confirmed in writing after Desktop Metal reviews the relevant drawings, CAD files, specifications, and commercial requirements.

Use of submitted information

When you submit a form, you confirm that you are authorized to share the information and that the material does not violate confidentiality obligations owed to another party. Desktop Metal may use the information to evaluate manufacturability, route the request to engineering or commercial support, and respond with clarifying questions. Do not submit export-controlled, classified, medical patient, or highly sensitive data through a general web form unless a separate secure transfer process has been agreed.

Manufacturing discussions

Recommendations are based on the information provided at the time of review. Additive manufacturing outcomes can depend on geometry, material behavior, build orientation, post-processing, inspection method, and intended use. Customers remain responsible for final validation, regulatory approval, end-use testing, and suitability decisions. Desktop Metal may decline work that is unsafe, incomplete, restricted, or outside available capability.

Commercial communications

Submitting an inquiry does not create an exclusive supplier relationship, purchase obligation, delivery commitment, or acceptance of your terms. Any commercial terms, confidentiality obligations, quality clauses, export requirements, or special documentation requests must be reviewed and accepted through the appropriate written process before work begins.

Website availability

We aim to keep the website available and accurate, but interruptions, typographical errors, or outdated content may occur. Desktop Metal may update these terms, website content, or service descriptions at any time. Continued use of the site means you accept the current version of these terms.