Contact Desktop Metal

Start with the manufacturing problem, not a generic quote box

Use this page to contact the Desktop Metal engineering intake team for tooling, equipment, additive manufacturing, resin validation, and bridge production questions. The strongest first message includes the part objective, available CAD format, target quantity, material preference, tolerance or surface requirements, and any approval documentation your customer expects. If those details are not ready, a short description is still enough to open a practical conversation.

Because additive decisions often involve engineering, purchasing, and quality at the same time, we route contact requests around the decision you need to make. A procurement buyer may need a cost and lead-time comparison. A design engineer may need DfAM feedback. A quality manager may need to understand material and inspection evidence. A program manager may need a bridge production route that can be repeated after the pilot run.

Messages are reviewed for manufacturing context first. If the request needs a secure file transfer, a non-disclosure discussion, or a deeper technical review, the team will reply with the next practical step instead of asking you to force confidential details into the public form.